Terms of Service

To access the Service, you must create an account by providing a valid email address and password, or by authenticating through Google OAuth. You agree to provide accurate, current, and complete information and to keep your account information updated.

You are responsible for maintaining the confidentiality of your account credentials. You must notify us immediately at admin@getclarion.in if you become aware of any unauthorized use of your account. We are not liable for any loss resulting from unauthorized use of your account.

Accounts belong to organizations. The organization Owner has full administrative control, including the ability to invite members, assign roles, manage billing, and remove members. By accepting an invitation to an organization, you agree that the organization Owner and Admins can manage your access level and view data you contribute.

The Free plan provides limited access to the Service at no cost. Free plan features and limits may change at our discretion. The Free plan includes access to the Spec Studio (subject to daily rate limits), the dashboard, and settings.

Paid plans unlock the full platform including signals, insights, opportunities, AI chat, integrations, advanced analytics, and premium AI models. Pricing is published on our website and is subject to change with 30 days’ notice for existing subscribers.

• Paid subscriptions are billed in advance on a monthly or annual basis through Razorpay.
• All fees are quoted in USD or INR and are exclusive of applicable taxes unless stated otherwise.
• You authorize us to charge your payment method for all fees incurred under your subscription.
• Failed payments may result in suspension of paid features. We will notify you by email before any suspension.

• You may cancel your subscription at any time from Settings → Billing. Cancellation takes effect at the end of the current billing period.
• No prorated refunds are provided for partial billing periods.
• Upon cancellation, your account will revert to the Free plan. Your data will be retained and accessible in read-only mode for 90 days, after which it may be deleted.
• Annual subscriptions may be eligible for a pro-rata refund within the first 14 days if you have not substantially used paid features. Contact us to request a refund.

Enterprise plans are priced per seat. A “seat” is any user with active membership in your organization who has Pro access enabled. Admins can manage seat allocation when inviting or managing team members.

You retain all ownership rights to the data you upload to the Service (“Your Data”), including customer signals, feedback, specifications, and any other content you create or import. Clarion does not claim ownership of Your Data.

You grant Clarion a limited, non-exclusive, worldwide license to use, process, store, and transmit Your Data solely for the purpose of providing and improving the Service. This license terminates when you delete Your Data or close your account.

Your Data is processed by AI services to deliver Clarion’s features (classification, theme extraction, insight generation, specification creation). Your Data is never used to train AI models. See our Privacy Policy for full details on data processing.

You may export Your Data at any time using our built-in export features (CSV, JSON, DOCX, PDF, and API access). We support data portability and will assist with bulk exports upon request.

You may delete Your Data at any time through the Service. Deleted data is soft-deleted immediately and permanently purged within 30 days. To request complete account and data deletion, contact us at admin@getclarion.in.

Content generated by Clarion’s AI features (insights, opportunity recommendations, PRDs, machine specs, agent artifacts) is generated based on Your Data and belongs to you. You may use, modify, and distribute AI-generated output without restriction.

AI-generated content is provided as a starting point and may contain inaccuracies, omissions, or biases. You are responsible for reviewing, validating, and editing all AI-generated content before relying on it for business decisions, publishing it, or using it in production systems. Clarion does not guarantee the accuracy, completeness, or fitness for purpose of any AI-generated output.

We may update, change, or replace the AI models used by the Service to improve quality and performance. We will aim to maintain or improve output quality but cannot guarantee identical results after model changes.

Clarion provides a REST API and MCP (Model Context Protocol) server for programmatic access. API usage is subject to rate limits based on your plan. API keys are confidential — you are responsible for securing them and liable for all activity under your keys.

We enforce rate limits to ensure fair usage and platform stability. If you exceed rate limits, requests will be temporarily throttled or rejected. Persistent abuse may result in API access suspension.

The Service, including its design, code, algorithms, AI models (as configured), documentation, branding, and all related intellectual property, is owned by Clarion and protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any rights to Clarion’s intellectual property beyond the limited right to use the Service.

If you provide suggestions, ideas, or feedback about the Service, you grant us an unrestricted, perpetual, irrevocable license to use that feedback for any purpose without obligation or compensation to you.

We aim to maintain high availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

We may modify, update, or discontinue features of the Service at any time. For material changes that reduce functionality of paid features, we will provide 30 days’ notice. If a change materially affects your use, you may cancel your subscription for a pro-rata refund of the unused portion.

You may terminate your account at any time by contacting us at admin@getclarion.in. Active subscriptions will remain in effect until the end of the current billing period.

We may suspend or terminate your account if you violate these Terms, engage in abusive behavior, fail to pay fees, or if we are required to do so by law. We will provide reasonable notice when possible. Upon termination for cause, you are not entitled to any refund.

Upon termination, your right to use the Service ceases immediately. We will retain Your Data for 90 days to allow for export, after which it may be permanently deleted. Sections that by their nature should survive termination (including Intellectual Property, Limitation of Liability, Indemnification, and Governing Law) will survive.